Membership FAQs

There is so much happening at the AGH. In addition to receiving the monthly What’s On e-newsletter, AGH Members can subscribe to program-specific email lists and stay up-to-date with everything that’s going on Facebook, Instagram and Twitter.

There is always new and engaging programming to go along with your AGH Membership. In 2020, the AGH launched an online magazine that provides background information, behind-the-scenes peeks on upcoming exhibitions and programs, exclusive Member offers, recent acquisitions to the AGH permanent collection, and art-related news. We also have AGH at Home, which always has new content for you enjoy!

If you have not provided us with your email address, please contact Member Services. Please note that we do not share your email address with any other organization.

For more information about membership, please contact Member Services at (905) 527-6610 ext. 241 or by email memberservices@artgalleryofhamilton.com.

There are a number of special events designed specifically for AGH Members!  Members receive invitations to new exhibition season openings and other special events throughout the year like 20% off Member Shopping Days at the Shop at AGH.  

These updates are provided through email ONLY. If you have not provided us with your email address, please contact Member Services. Please note that we do not share your email address with any other organization. 

You can purchase a Gift Membership online, in person at the Visitor Services Desk or Shop at AGH, or by contacting Member Services at (905) 527-6610 ext. 241 or  memberservices@artgalleryofhamilton.com.

You may upgrade your AGH Membership at any time. The expiration date remains the same. You simply pay the prorated difference between your current level of Membership and the level to which you wish to upgrade. To upgrade your Membership, visit the AGH Visitor Services Desk during your next visit or contact Member Services at (905) 527-6610 ext. 241 or  memberservices@artgalleryofhamilton.com.

You can bring as many guests as your Membership level allows.

Family/Dual and Senior Dual Memberships include free admission to exhibitions for up to four children/grandchildren (aged 17 and under). Supporter of the Arts, Patron of the Arts and Masterpiece Circle Memberships give you the option of bringing a defined number of guests to see exhibitions.

To be admitted free of charge, each guest must be accompanied by an AGH Member who has a current, active Membership.

Please telephone Member Services at (905) 527-6610 ext. 241 during business hours or contact us by email.

We also welcome your questions and comments regarding your AGH Membership experience.

AGH Membership cards are not transferrable. Only the named Member can use their card.

If you know someone who would enjoy the benefits of an AGH Membership, why not give them a Gift Membership?

Please allow up to 1 month for Membership card printing and mailing. Depending on the time of year, our membership office can experience delays or backlogs when issuing cards. When you purchase your Membership online or in-person, you should receive a confirmation email that you can use in place of your membership card until you receive it in the mail. If you do not receive the confirmation email, please contact Member Services at (905) 527-6610 ext. 241 or memberservices@artgalleryofhamilton.com to confirm your contact information. 

 Forgot your membership card?
Kindly present AGH Visitor Services with photo ID and your email or phone number and we will be able to confirm your membership!  

Yes. Your AGH Membership is valid from the moment of purchase.  

Yes. You can apply the cost of your single exhibition ticket ($15) towards a new AGH Membership or Gift Membership. If you purchased online we can apply that transaction to your membership.

You can purchase a one-year Membership. Your Membership will expire at the end of the month in which you purchased it in the following year.

There are five easy ways to join/renew: 

1. Online: Through the Secure Online Registration
2. In person: At the AGH Visitor Services Desk and the Shop at AGH
3. By phone: Call Member Services at (905) 527-6610 ext. 241, Monday to Friday: 9:00 am to 5:00 pm

4. Email: Download the Membership application form and email to memberservices@artgalleryofhamilton.com
5. By Mail: Complete the Membership form and mail it along with your payment to:
   Art Gallery of Hamilton
   Member Services
   123 King Street West
   Hamilton, ON L8P 4S8 

NOTE: Renewal notices are mailed a month before the expiry of your Membership 

All AGH Members enjoy reciprocal benefits at selected Ontario museums and galleries.

Supporter and Patron of the Arts, and Masterpiece Circle Members receive reciprocal benefits at additional North American museums, through the NARM and ROAM reciprocal admission programs, including free admission and discounts on purchases made at participating museum and gallery shops.

Please note that some museums and galleries restrict benefits and charge an additional fee to view special exhibitions.

All AGH Members enjoy:

• Unlimited free admission to ticketed exhibitions
• Reciprocal benefits at selected Ontario museums and galleries
• Invitations to exhibition receptions and special events
• Special Member pricing on Adult programs, including Talks, Studios and Workshops, and more
• 10% discounts at the Shop at AGH, plus additional savings on special Member Shopping Days
• Exclusive opportunity to rent original art from AGH Art Rental + Sales
• Monthly What’s On at the AGH e-newsletter
• Unique offers through our Member Advantage Program
• Income tax receipt for the eligible portion of your gift

Visit our Membership page or consult an AGH Membership brochure to find out more information about the full suite of benefits for each Membership category.

Yes, you are always welcome to contact our Membership Office at (905) 527-6610 ext. 241. We are more than happy to assist members with any of their needs. 

Make sure to check your Junk/Spam folder first and mark our contact information as a safe sender. If no email can be located, please log into your profile using the email address provided at registration through the Member Portal. This easy-to-use platform gives Members more control, and in just a few clicks, you can update your information to ensure we have accurate information. Ensure your email information is up-to-date and if needed, email Member Services to send you a new link to your digital card.

If you are having trouble logging into the portal, please contact Member Services at MemberServices@artgalleryofhamilton.com or call 905-527-6610 ext.241.

Please log into your profile using the email address provided at registration through the Member Portal. This easy-to-use platform gives Members more control, and in just a few clicks, you can update your information to ensure we have accurate information.

Email Member Services to send you an updated digital Membership card at MemberServices@artgalleryofhamilton.com or call 905-527-6610 ext.241

No. Digital cards are now sent to all named members with an email attached to their record. If you have not named a secondary cardholder, you will receive two emails in both your name. If you would like to name a secondary cardholder, please procced to the Member Portal and follow the instructions below:

1. Login using the email you registered for your membership 
2. An email will be sent with a secure code to enter. Make sure to check spam just in case!
3. Enter the code
4. Navigate to the ”Household” tab located along the left-hand side
5. Select “Add Household Member” butto towards the right had side of the screen and add the required information.
6. Once updated, email Member Services (MemberServices@artgalleryofhamilton.com) to generate a send the digital card to the selected cardholder.

Yes. If you currently have a valid plastic membership card, you may continue to use it until the expiration date printed on the card. We encourage you to download your new digital member for your own convenience as plastic member cards are no longer being issued.

Android users need to ensure the Google Wallet app (also known as Google Pay or Gpay) is installed.

1. Access the email from your android phone

1. Select “Save to Google Wallet” and finally select “Add”

The card will automatically download to your Google Wallet app, where it can be accessed at any time*

*In some cases, Google Wallet might ask you to log in so you can save it to an account. Please log in to continue (no credit card information should be required).

While our goal is to reduce the use of plastic cards, we understand that some members may prefer a printed option. Plastic membership cards can be issued upon email request.

Please email Member Services (MemberServices@artgalleryofhamilton.com) with the subject line: Membership Printed Card Request and be sure to include your name in the email.

1. Access the email from your iPhone

1. Select “Add to Apple Wallet” and finally select “Add”

The card will automatically download to your iPhone’s Apple Wallet where it can be accessed at any time.